A Study of Changing Key Performance Indicators in Banking Sector

Afroze Nazneen, Shikha Goyal, Pretty Bhalla, Vikram Jeet


The Indian banking system has taken huge strides from being into traditional banking system to nationalization to privatization and finally into multinationals. The success dimension of Indian banks doesn’t only stand on financial indicators but it draws a thrust from, organizational culture, and customer relationships go a long way toward dictating future financial performance.The great transformation has been witnessed in the performance measurement system wherein the traditional performance appraisal system was taken over by multifaceted performance management system with feedback and continuous monitoring as inseparable part of it.In this paper, the researcher has proposed a model for measurement of performance in banking sector. And also the key variables have been found which are valuable in performance analysis.

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DOI: https://doi.org/10.5430/rwe.v10n3p56

Research in World Economy
ISSN 1923-3981(Print)ISSN 1923-399X(Online)


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