Survey on Medical Personnel’s Job Satisfaction in Public Hospital in China

Jingfen Shi, Pei Hu


Objective: To assess medical personnel′s job satisfaction and to explore the difference and improvement methods.Methods: Prepare a questionnaire for sampling 1249 medical workers in 15 public hospitals at different levels.Results: The medical personnel′s job satisfaction is lower on the whole, just at the level of 41.14%. Medicalpersonnel′s social responsibility has the highest score, at 76.38%. The satisfaction is different among medicalworkers at the different levels and in different demographic groups(P<0.05). Conclusion: Regular evaluation ofmedical personnel’s job satisfaction can assist in the “people-oriented” management and help managementadjustment and macro-policy regulations at intrinsic organization level and extrinsic institutional level, so as to raisemedical personnel′s satisfaction and patients’ satisfaction, and ultimately to improve the doctor-patient relationship.

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Management and Organizational Studies  ISSN 2330-5495 (Print)  ISSN 2330-5509 (Online)

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